PARENTS

WELCOME TO DTN!

We would like to welcome your son or daughter to the DTN family! At DTN, the needs of your child are our top priority. Our teams do all we can to ensure he/she has a fun, successful and safe college experience.

F.A.Q.s FOR THE RESEARCHING PARENT

A: Many of our locations are very close to campus, which provides your son/daughter with the unique benefit of having an apartment located close to Michigan State and downtown East Lansing while still having access to classes and campus activities. All kitchens are equipped with most major appliances, and this gives your student the opportunity to cook healthy meals along with savings stocking groceries. All of our communities host resident events and activities, sometimes with free food, giving your son/daughter a vibrant social environment. Bus routes are located close to our communities which can provide your son/daughter transportation to local grocery stores and shopping centers if they do not have a vehicle parked at the community.

A: We welcome parents to visit our apartment communities. To schedule a tour, please call the phone number on the web page of the apartment community of your choice. Walk-ins are always welcome, but to ensure a timely tour, please call us to set an appointment.

A: Our leasing season begins mid-October. Your son/daughter may secure an apartment by visiting the apartment community of their choice. The best apartments with the best locations lease fast, so we encourage leasing early. To shop for apartments, go to the Apartment Search tab. In order to reserve an apartment, your son/daughter must fill out an application and provide requested documents. For more information, call the leasing office of the community of your choice.

A: We do require a security deposit when leasing an apartment. The security deposit is refunded within 30 days of vacating the residence provided no money is owed and there are no damages beyond ordinary wear and tear. When your son/daughter moves in, an inventory checklist is provided that must be completed and returned to us. This form is for the purpose of stating the condition of the premises at move-in, and is used as a guideline to assess the condition at move-out. We encourage your son/daughter to be detailed on this form.

A: The move-in dates are determined by the lease start date. We provide 2 lease start dates in August. One date is at the beginning of the month and the second towards the end of August.

A: For your convenience we offer online payments through our website through our Resident Portal on the section For Residents CLICK HERE. Payments in the form of personal check, money order, or certified bank funds, can be mailed directly to your son/daughter’s leasing office.

A: Rent is due on the 1st. You will incur a late fee in the amount of $50 when rent is received after the close of business on the 4th. Additional late charges will be incurred after the 15th of the month.

A: We would be happy to give you a copy of a lease agreement. Please email us at leaseinfo@dtnmgt.com or contact your community of choice to request a copy.

A: For many of our communities, the cancellation fee is $250, a Lease Termination Form must be signed, and the leaseholder(s) all must agree to and sign the cancellation. The leaseholder(s) is/are responsible for the rent until the premises are re-rented. In addition, the leaseholder(s) is/are responsible for any loss of rent (such as rent difference when rented for a lesser rate). For more details on this topic, please speak with a leasing professional.

A. Your son/daughter may sublet their apartment with the written consent of the community manager, all leaseholders and subleasers. In addition, the appropriate documents from your leasing office must be signed before subleasing can begin. All current roommates on the lease agreement must agree to sublease and sign the agreement in person.

A: We will get as much information as possible from the potential roommate, including their classification, what they’re looking for in a roommate, study habits, cleanliness habits, life-style habits, etc. My Apartment Place also offers roommate matching services, you may contact them at 517-489-3127 or fill out the roommate matching form at www.dtnmgt.com/FindARoommate.

A: We offer partially and fully furnished apartments in select communities. Most partially furnished apartments include a living room and dining room set. Our fully furnished apartments offer living room, dining room, and bedroom furniture.

A: Many of our communities have study lounges on-site which provide a quiet and conducive environment for studying and working on projects.

A: Students are allowed to decorate their walls using small nails that can be sealed and painted upon move-out. Walls may be painted (for details and specifications please review the paint addendum when signing your lease).

A: Should your son/daughter lose their key, we do provide replacement keys for a fee. Please ask the leasing office for associated fees.

A: DTN offers its own contract courtesy patrol to help monitor properties in select locations. In addition, we have resident managers at all of our properties who live on-site and are available after office hours. We also partner with the East Lansing Police Department and Meridian Township Police, and work together to help our residents stay informed of any alerts or announcements that they may need to be aware of regarding incidents nearby. As always, should any resident see any suspicious activity, they are asked to call 911 and to notify us immediately through our leasing offices. For specifics of the area you are welcome to contact the East Lansing Police Department non-emergency number at 517-351-4220.

A: Parking is available if your car is registered with the community and a parking permit has been issued to you. The car must be registered to you or your son/daughter. The number of permits available and the designated parking area depends on the community your son/daughter is living in. All cars without permits risk being ticketed and towed.