DTN leasing offices are high energy environments that offer a variety of tasks throughout the day. In any given day you may provide tours to potential customers, work with current residents, and put all your communication skills to the ultimate test by reaching out to people by phone, social media, and more. You will also have many opportunities to work directly and have fun with residents during community events. As part of a team, you will provide support to each other in all aspects of the sales process including managing traffic, follow-up, and outreach.
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This position manages an apartment community (or communities) with the goal of maximizing operating performance of the community (or communities). This position will monitor financial and business dealings of the community, routinely monitor community’s adherence to budget and addresses area of variance; monitor leasing status reports, leasing activity, financial reports, and maintenance logs for adherence to community fiscal and occupancy goals. This position reviews, investigates (as needed), and resolves resident issues; routinely inspects community buildings, grounds and vacated apartments in order to maintain high quality appearance and product, create with management long-term capital asset development plan. This position directs and coordinates activities of maintenance/grounds staff, housekeeping staff, and leasing staff; reviews and approves all prospective resident applications and credit reports, insuring equitable match to leasing credit criteria.
In this challenging role, the ideal candidate will be outgoing, professional and customer service oriented! The candidate will manage 2-5 subordinate supervisors, who may supervise a total of 8 or more employees; promote positive working relationships with and among company employees, carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, develops and coordinates a motivated community staff team through effective personnel management, handle all personnel matters for community staff including interviewing, hiring, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing issues and resolving problems, seeking as needed and required counsel and final approval from the Area Director.
This position will report to the community manager and will lead a sales team. Their goal is to assist the community manager in meeting their marketing and leasing goals. In addition, this person will conduct daily reviews of all leasing consultant’s leads and make recommendations for closing techniques and follow-up. They will ensure verification and authorization of residency applications for management review, analyze leasing status reports, coordinate and oversee resident retention/renewal programs as established by company policies and procedures, review media advertisements with Marketing and management; under Management direction, contribute to preparation of special promotional features, compile sales statistics and reports in relation to community’s walk-in traffic, telephone inquiries, appointments, follow-up procedures, rental/renewal sales and commissions to present to management/marketing for review.
In this challenging role, the ideal candidate will be outgoing, professional and customer service oriented! Effective sales and multi-tasking skills, minimum of 3 years sales/customer service experience and minimum of 1 year supervisory experience.
This position will report to the Leasing Manager and Community Manager and is the main point of contact with perspective residents and current residents. Their goal is to assist our Leasing Managers in their marketing and leasing efforts.
In addition, the Leasing Consultant also is responsible for effectively engaging and interacting with each visitor and resident, successfully showcasing the benefits of the community, effectively closing each rental agreement, and problem solving any issues with current residents. The Leasing Consultant is also a brand advocate for the community; they will perform outreach marketing efforts to spread community awareness.
The ideal candidate will be outgoing, professional and customer service oriented! Effective sales and multi-tasking skills are also required in this challenging role.
This position will be based out of an East Lansing Office, answering incoming telephone calls, greeting guests/visitors, assisting residents, filing, purchase orders, incoming/outgoing mail distribution, ordering and maintaining office supplies, master calendar of events, and general administrative tasks as needed.
The ideal candidate will be outgoing, professional and customer service oriented. Must also have excellent communication skills and phone etiquette, extremely strong comprehension and writing skills, proficient in Microsoft Word, Excel, and Outlook, highly organized and able to multi-task effectively.